Privacy Policy

Last updated: June 2025


At ReStory Physical Therapy and Wellness, we are committed to protecting your privacy and earning your trust. This Privacy Policy explains how we collect, use, share, and protect your personal information when you engage with our virtual services, website, and digital platforms.


1. Information We Collect

We collect information in two primary ways:

a. Information You Provide to Us
  • Name, email address, phone number, and contact details
  • Health history and physical therapy intake forms
  • Payment or billing information
  • Messages or communications sent through our website or email
b. Information We Collect Automatically
  • IP address, device type, and browser
  • Site usage data (e.g., page visits, clicks, session length)
  • Cookies and similar tracking technologies (for site functionality and analytics)

We do not use cookies for targeted advertising.


2. How We Use Your Information

We use the information we collect to:

  • Provide personalized physical therapy and wellness services
  • Schedule appointments and manage communications
  • Improve our website, services, and user experience
  • Process payments and manage billing
  • Comply with legal, licensing, and ethical requirements

We will only use your information in ways that are compatible with your expectations and this policy.


3. How We Share Your Information

We do not sell or rent your personal information.

We may share data in the following situations:

  • With licensed providers who are directly involved in your care
  • With third-party vendors who support our operations (e.g., secure video platforms, billing systems), and only under strict confidentiality agreements
  • When required by law, regulation, subpoena, or legal process
  • If necessary to protect the rights, safety, or property of you, our clients, or ReStory


4. Data Security

We take data protection seriously. Your information is stored using secure, HIPAA-compliant systems, and we implement industry-standard safeguards to prevent unauthorized access, use, or disclosure.



Despite our efforts, no system is 100% secure. We encourage you to contact us if you ever have concerns about the safety of your information.


5. Your Choices and Rights

You have the right to:

  • Access, update, or correct your personal information
  • Request a copy of your records
  • Withdraw consent for non-essential communications
  • Request that we delete your information (as allowable by law)

To exercise any of these rights, please contact us at [insert contact email].


6. Children’s Privacy

ReStory services are intended for adults and individuals 13 years or older. We do not knowingly collect personal information from children under 13 without parental or legal guardian consent.


7. Changes to This Policy

We may update this policy from time to time to reflect changes in laws, services, or practices. When we do, we will post the updated version with a revised date at the top of this page.


8. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, you can contact:

ReStory Physical Therapy and Wellness
 Email: info@restorypt.com
 Website: restorypt.com